REQUEST SYSTEM
Shop Request System
Operational request model for shop/catalog inquiries, parts sourcing, service bundles and B2B procurement.
Request ID
Every submitted request should receive a DFX-SHP identifier.
Compatibility check
Parts and services must be manually checked before confirmation.
Availability
Availability is confirmed manually unless a real inventory module is later implemented.
Quote approval
Client approval is required before fulfilment/payment.
Status tracking
Statuses: created, review, quote sent, approved, sourcing, ready, closed.
Admin workflow
Admin can later assign request to service, sourcing, quote or B2B workflow.
