NETWORK TERMS

Network service operating terms

Network changes can affect connectivity, security and business operations. Scope, access, backup and approval must be clear before work.

• No blind changesCritical firewall, DNS, DHCP, VPN or routing changes require approval.
• Access responsibilityThe client must confirm authorization to access routers, firewalls, switches, NVRs and ISP equipment.
• Downtime riskSome remediation may require planned downtime or staged execution.
• DocumentationFinal documentation depends on available information and agreed scope.