Consumer Rights / SAL / ANPC

Consumer support

Consumers may contact DeviceFix first for clarification, correction or dispute resolution.

SAL Romania

Romanian consumers can use the Alternative Dispute Resolution mechanism through ANPC/SAL where applicable.

EU redress

EU consumers can consult the European consumer redress resources for cross-border consumer problem guidance.

ODR note

The former European ODR platform was discontinued on 20 July 2025; current references should point to consumer redress/SAL resources instead of obsolete ODR links.

Finalization required: adapt this operational template with final company data and legal review before public launch.